For more than 22 years, I have worked as a marriage and family therapist and international psychologist with immigrants, military families, refugees, humanitarians, individuals, families and couples from diverse cultural backgrounds, and expat employees.  

 I Noticed Something 

Due to the lack of support and resources for successful cultural adjustment, relocated employees and their families have experienced increased relationship difficulties and marriage problems, job dissatisfaction, and the pain of having kids who aren’t settling in well in a new culture. They have felt isolated and lonely, exhibited decreased job productivity, motivation, and increased time off from work. They have had difficulties navigating cultural differences in their new environment and have often been separated from their families, with some choosing to return to their countries of origin, where they have had more support. 

Children have struggled to make friends at school or in their community.

Partners and spouses have had difficulty making friends, finding work, and feel isolated.

Due to a lack of support or resources for families and partners, the expat employees/immigrants/refugees/military members have resolved this situation in multiple ways.

For example, they have ended their international assignments, decided not to renew their contracts in the service, or have been separated from their families for several years, straining relationships and impacting families.

They have had to navigate marital problems, where the spouse and children returned to their home country leaving the expat employee isolated. This often ends in divorce, and a large loss in productivity for the employer.

The cultural adjustment services for families of relocated employees I have seen are scarce, insufficient, and limited, often consisting of a few generic modules on the country they will be relocating to, if it exists, during the pre-departure phase, with no comprehensive services or support for the employees or families and no in country support or repatriation services.

 

Why Your Global Mobility Manager is Stuck

Global mobility managers are tasked with ensuring international assignments succeed — but they often get caught in a cycle:

  • High stakes, low control: They arrange visas, housing, schooling, and logistics, but can’t directly influence whether an employee or family thrives in their new environment.
  • Invisible struggles: On paper, an assignment looks successful (the relocation is complete), but behind the scenes employees and families often feel isolated, stressed, or culturally disconnected.
  • Costly failures: Failed assignments are expensive. Early returns, disengagement, or underperformance can cost 2–3x an employee’s salary, not to mention damage client relationships and team morale.
  • Limited resources: Most mobility programs cover the “hard” logistics but lack structured support for the “soft” — yet critical — cultural and emotional adjustment factors that determine assignment success.

This leaves mobility managers stuck: they are accountable for outcomes but lack the tools to address the human side of relocation. 

“Global mobility manages the move; I ensure the move works. Most failed assignments trace back to cultural and family adjustment, not logistics. My coaching program delivers pre-departure prep, in-country support, and family-focused guidance that accelerates integration, reduces isolation, and sustains performance. Companies see fewer costly returns, stronger engagement, and measurable ROI. Mobility becomes the hero—not just for getting people there, but for keeping them thriving.”

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And For Those Of You Who Are Saying "But Who The Heck Is She To Coach Families Of My Employees..."

Here's My Specific Experience

  • Licensed marriage and family therapist and international psychologist for 22 years
  • Supporting military members and their families as they adjust to frequent transitions and moves to different countries and lifestyles
  • Expert in providing culturally competent services to a range of individuals, families, and couples
  • Lived experience as an expat employee and an immigrant
  • Services provided to immigrants, refugees, humanitarians, and expat employees with deep knowledge of diverse country conditions and resources
  • Extensive counseling services provided to individuals and couples in the country on work and student visas